Accessing the User Hub
Navigate to User Hub in the left sidebar. The User Hub is only visible to users with the Admin role. You will see a searchable table of all users with their name, email, role, status, and last login date.Editing a User
1
Select the user
Click on any user row in the table to open their profile panel.
2
Modify fields
Update the user’s name, email, role, or any of the feature-level permission flags. See Roles & Permissions for details on each flag.
3
Save changes
Click Save to apply. Changes take effect immediately — the user does not need to log out and back in.
Resetting a User’s Password
1
Open the user profile
Click the user row in the User Hub table.
2
Click Reset Password
In the user detail panel, click the Reset Password button. A confirmation dialog will appear.
3
Confirm the reset
The user will receive an email with a secure link to set a new password. The link expires after 24 hours.
Password reset emails are sent through your configured email provider. Ensure your instance has valid SMTP or email service credentials.
Changing a User’s Role
Toggle a user between Admin and Member roles from their profile panel. Admins have full access to all management features (User Hub, Provider Hub, billing, settings). Members have access only to chat, workspaces, and features enabled by their permission flags.Deleting a User
1
Open the user profile
Click the user row in the User Hub table.
2
Click Delete User
Scroll to the bottom of the profile panel and click Delete User.
3
Confirm deletion
A confirmation dialog will warn you that this action is permanent. The user’s account, chat history ownership, and workspace memberships will be removed.