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What Are Workspaces?

Workspaces are shared collaboration spaces where teams can have AI-powered conversations grounded in a common set of files and knowledge. Every workspace has its own conversations, uploaded documents, member list, and persistent AI memory — keeping your team’s work organized and contextually relevant.
Workspaces are different from personal chats. In a personal chat, only you see the conversation and your uploaded files. In a workspace, every member shares the same files and can participate in conversations together.

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Why Use Workspaces?

Shared Context

Upload documents once and every conversation in the workspace draws from that shared knowledge base.

Team Collaboration

Multiple team members can view and contribute to conversations in real time via live WebSocket connections.

Persistent Memory

The AI remembers key facts and insights across conversations through Core Memory and Memory Crystals.

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Creating a Workspace

1

Open the Workspaces page

Navigate to Workspaces in the left sidebar. You will see a list of workspaces you own or have been invited to.
2

Click Create Workspace

Click the Create Workspace button in the top-right corner. Enter a name and an optional description for your workspace.
3

Start collaborating

Once created, you are the Owner. You can immediately upload files, invite members, and start conversations.

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The Workspace Detail View

When you open a workspace, you will see several tabs and sections:
  • Conversations — A list of all conversations in the workspace. Click any conversation to open it, or start a new one. Every conversation is scoped to the workspace’s files and knowledge, so the AI’s answers are grounded in your shared documents.
  • Files — All documents uploaded to this workspace. Files are processed through the RAG pipeline so the AI can reference their contents. See Workspace Files for details.
  • Members — The people who have access to this workspace, along with their roles. See Members & Permissions for role definitions and management.
  • Memory — The workspace’s persistent AI memory, including Core Memory entries and Memory Crystals. See Workspace Memory for a full explanation.

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How Workspace Conversations Work

Conversations started inside a workspace are automatically scoped to that workspace’s files and knowledge. When you ask the AI a question, it searches the workspace’s indexed documents to find relevant context before responding.
If you need the AI to reference a specific document, upload it to the workspace’s Files tab first. The file will be indexed and available to all future conversations in that workspace.
This scoping means that two workspaces can have entirely different knowledge bases. A “Sales” workspace might contain pricing sheets and CRM exports, while an “Engineering” workspace holds API docs and architecture diagrams — and the AI tailors its answers accordingly.

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Workspace Limits

Every RelayHub subscription plan includes workspace support. The number of workspaces you can create and the storage available for files depend on your organization’s plan. Contact your administrator if you need additional capacity.

Next: Members & Permissions

Learn how to invite team members and manage access levels in your workspace.