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After your first sign-in, take a few minutes to configure your account. This guide covers authentication options, profile settings, chat preferences, and security.

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Authentication Methods

RelayHub supports multiple ways to sign in. Your administrator controls which methods are available for your organization.
The standard login method. Enter your email and password on the sign-in page. If you forget your password, click Forgot Password to receive a reset link via email.Passwords must meet minimum security requirements set by your administrator. Choose a strong, unique password that you do not reuse across other services.

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Profile Settings

Click your avatar or initials in the bottom-left corner of the sidebar, then select Settings to access your profile.
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Update your display name
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Your display name appears in shared conversations and team workspaces. Set it to your real name so teammates can identify you easily. Navigate to the Profile section and update the Name field.
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Set your preferred theme
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RelayHub supports Light and Dark themes. Choose the one that is most comfortable for your working environment. The theme setting is found under Appearance in your profile settings.
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Dark mode reduces eye strain during extended work sessions and uses less battery on OLED displays.
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Upload a profile photo
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Adding a profile photo helps teammates recognize you in shared chats and workspace member lists. Click the avatar placeholder to upload an image.

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Chat Preferences

Fine-tune how the AI behaves in your conversations. These settings apply to all your new chats by default.
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Choose a default model
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Under Chat Preferences, select your preferred default model. This is the model automatically selected when you start a new conversation. You can always override it per-chat using the model selector dropdown.
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If your organization has configured BYOK (Bring Your Own Key) provider keys or a custom LLM endpoint, those models will also appear in the selector.
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The Web Search toggle controls whether the AI can search the internet for current information before responding. When enabled, the AI retrieves relevant web results and incorporates them into its answers.
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  • Enabled — Best for questions about current events, recent data, or topics that change frequently.
  • Disabled — Best for creative writing, internal document analysis, or when you want responses based solely on the AI’s training and your uploaded files.
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    Set reasoning mode preferences
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    Some models support Reasoning Mode, which shows the AI’s step-by-step thought process before delivering a final answer. This is useful for complex analytical tasks, math problems, and multi-step research questions.
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    You can toggle reasoning mode on or off from the chat toolbar for any conversation.

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    Security: Enable Multi-Factor Authentication

    Multi-factor authentication (MFA) adds a second layer of protection to your account. RelayHub supports time-based one-time passwords (TOTP) compatible with authenticator apps like Google Authenticator, Authy, or 1Password.
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    Open security settings
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    Navigate to Settings and select the Security tab.
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    Enable MFA
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    Click Enable Multi-Factor Authentication. RelayHub displays a QR code on screen.
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    Scan the QR code
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    Open your authenticator app and scan the QR code. The app will begin generating six-digit codes that refresh every 30 seconds.
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    Confirm with a verification code
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    Enter the current six-digit code from your authenticator app into the confirmation field and click Verify. Once confirmed, MFA is active on your account.
    Save your recovery codes in a secure location when you enable MFA. If you lose access to your authenticator app, recovery codes are the only way to regain access to your account without administrator intervention.

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    Next Steps

    With your account configured, you are ready to get the most out of RelayHub:
    • Chat Basics — Learn about chat features including file attachments, web search, and model switching.
    • Dual Chat — Compare AI model responses side by side.
    • Workspaces — Join or create team workspaces with shared files and AI memory.
    • AI Agents — Discover pre-built agents or create custom ones for your workflows.