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The RelayHub Assistant is a help panel in the product. Ask it how a part of RelayHub works. It answers from the RelayHub documentation and tells you where the information comes from. It can also take you to the correct screen, or do some common tasks for you after you confirm them.

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Open the Assistant

Click Assistant at the bottom of the sidebar. The RelayHub Assistant panel opens at the right side of the screen. Click Assistant again, or click the close button on the panel, to close it. The panel keeps your conversation. When you open it again, your earlier messages are still there.
If you do not see Assistant in the sidebar, the Assistant is off for your company. Speak to your administrator.

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Questions it can answer

The Assistant answers questions about how RelayHub works: features, settings, connections and procedures. Each answer comes from the product documentation, and the Assistant tells you the source (for example, “see Integrations > Google Drive”). Examples of questions:
  • “How do I connect Google Drive?”
  • “Take me to Files”
  • “What does Dual Chat do?”
  • “How do I make a bot?”
  • “Take me to Bots”
The Assistant helps with the product only. It cannot read your files, your conversations or your company data. For questions about your own content, use Chat.
If the Assistant cannot find an answer in the documentation, it tells you. It does not guess. It can tell you to ask for help with Support in the account menu.

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Tasks it can do

The Assistant can do these tasks: While the Assistant works, the panel shows status lines. Each line shows a check mark when the step is done, or an error mark when the step fails.

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Confirmation cards

The Assistant goes to a screen at once, because this does not change anything. Before it makes or changes something, it shows a confirmation card. The card tells you what the Assistant will do and the details that it will use.
  • Click Confirm to do the task.
  • Click Cancel to stop the task.
  • If you do nothing for some minutes, the request stops. The panel shows “Request expired. Ask again if you still want this.”
The Assistant does not make or change anything until you confirm. When you click Cancel, the Assistant does not ask you about the same task again in the same request. To do it after all, ask again in a new message.

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Choose a model

The message box of the Assistant has a model list, the same as in Chat. The Assistant starts with your saved model. You can change the model at any time.

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Clear the conversation

You have one Assistant conversation. It stays after you reload the page or sign in again. To start again, click New conversation at the top of the panel. The Assistant asks “Clear this conversation?” Click Clear to delete the messages, or Keep to stop. This does not change your chats in Chat.
Your Assistant conversation is private. It does not show in Chat History, in the search results or in workspaces.