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RelayHub connects to Google Drive. You can attach a Drive file to a chat message, or import Drive files into your knowledge so that the AI can search them. You do not have to download the files and upload them again.

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Connect your Google account

Each user connects his or her own Google account. Each person sees only the Drive files that his or her Google account can open. You can connect in two places:
  • Settings > Connections: in the Google section, make sure that Drive is selected, then click Connect. See Google Workspace for the full steps.
  • Files: open the Google Drive tab, then click Connect Now.
A Google sign-in window opens. Sign in to the Google account that has the files, review the permissions and approve them. The window closes by itself when you finish, and the page shows the account as connected. If your browser blocks the window, or you use a phone, the sign-in opens in the same tab and then brings you back to the same page.

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Attach a Drive file to a chat message

1

Open the attachment menu

In the chat, click the plus button (Attach and options) next to the message field.
2

Select Google Drive

Click Google Drive. The Select from Google Drive window opens.
3

Select the file

Open the folders until you find the file. Click a file to attach it to your message.
A file that you attach to a message must be 25 MB or smaller.

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Import Drive files into your knowledge

1

Open the Google Drive tab

In the Data group of the sidebar, click Files. Then click the Google Drive tab.
2

Select the files

Open the folders and select the check box of each file that you want. You can select files in different folders.
3

Import the files

Click Personal RAG to add the files to your personal knowledge. Click Company RAG to add them to the company knowledge. Only administrators and users with the permission to add company knowledge see Company RAG.
RelayHub changes Google Docs, Sheets and Slides files to Word, Excel and PowerPoint files when it gets them. You do not have to change them yourself.

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After the import

The imported files appear in Files with the files that you uploaded. RelayHub processes them in the same way:
  • Text extraction gets the text from PDFs, Office documents and images.
  • Embeddings let the AI search the content and use it in its answers.
  • Knowledge graph entities come from the files when the knowledge features are on.
The AI finds relevant content in your imported files when you ask about it. You can also attach an imported file to a message from Files.

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Disconnect Google Drive

You can disconnect in two places:
  • Files > Google Drive tab: click Disconnect.
  • Settings > Connections: in the Google section, click Disconnect. This removes the connection for all Google services.
After you disconnect, the files that you imported stay in RelayHub. You can connect again at any time.
To remove all access on the Google side, open your Google Account permissions page and remove RelayHub.